ESG + Incentives 2020 Report
Sustainability ESG Metrics Measures concerned with longer-term, broad social/economic stability | Operational ESG Metrics Other stakeholder metrics that are more aligned with day-to-day business results |
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The most common ESG metric overall is customer satisfaction, with 48% of companies that use ESG metrics including it in their plans. The next four most prevalent involve measures of workforce-management and culture:
- Talent development and turnover are the most prevalent "Operational ESG" metrics overall, though are often incorporated discretionarily
- Diversity & inclusion is the most prevalent "Sustainability ESG" metric, followed by culture
Other sustainability ESG metrics, including environment, are low prevalence.
https://corpgov.law.harvard.edu/2020/08/29/esg-incentives-2020-report/
September 2nd, 2020